What will you be doing at Simacan?
Do you help customers use our services effectively? Do you enjoy solving problems, often before they become a problem? Are you a Level 2 supporter who does not turn a blind eye to running a SQL query, modifying a JSON configuration, or delving into log files? Are you a team player and do you have good communication skills?
As an Application Support Engineer, you will be responsible for providing service to our customers in the logistics of using our cloud services. You work together in a team of driven service employees. Your team consists of various specialists such as Onboarding Engineers, Customer Success Managers, and Product Owners. Your focus is on assessing and answering both functional and technical questions from our customers regarding our services.
You mainly answer second-line, business-to-business questions from support teams and key users of our customers and partners, ranging from master data management and configuration to analysis of complex problems in chains of systems. You can communicate in a clear and professional way with our customers about service questions and the availability of our services. You configure our applications and link them to our customers' systems so that they continue to meet the customers' requirements and they can make optimal use of them. You have no problem working in our 24x7 emergency service once every few weeks.
Simacan
Simacan is a young and innovative scale-up, based in Amersfoort. A growing organisation with more than 50 employees. Millions of people experience the benefits of our platform every day. Our platform integrates real-time traffic information into our customers' primary business processes. For example, we help companies such as Albert Heijn, Jumbo and PostNL optimise their logistics processes. We also make an important contribution to CO2 reduction.
Interested?
Are you enthusiastic about Simacan and do you think you can strengthen our team? Then send your motivation, CV and any links to jobs@simacan.com, or fill in the form below. Contact Rick Riemer, Manager Operations, on +3133-887 4000 if you would like to know more about the position.
Acquisition as a result of this advertisement is not appreciated.
