Detailresult Logistics make their transport operations more efficient and customer-oriented with Simacan
Amersfoort, March 9th, 2023 - Retail service provider Detailresult Logistics gives their logistics operation - with which it supplies more than 250 shops every day - a hefty efficiency boost. Simacan's Smart Execution Management (SEM) platform will allow it to make better use of the available transport capacity and fully digitise communication between planners, drivers and shop branches.
Detailresult Logistics is the logistics provider for more than 250 supermarkets and liquor stores across the Netherlands, with seven Dutch DCs. With their own transport company and a pool of logistics service providers, Detailresult ensures the daily supply of all these shops. For planning trips between DCs and all the shops, Detailresult's planners use a planning application. This application works satisfactorily but for the transport execution we did not have a solution yet, says Peter Zonderop of Detailresult Logistics. "As soon as drivers left the DC, we were in the dark, without visibility on their location. We never knew if the planned schedule would be met. Delays, which are more rule than exception, required a lot of calling, emailing and texting."
Detailresult came in contact with Simacan and became excited about the results other supermarket carriers had achieved with their SEM platform. The fact that Simacan could easily be linked to the current planning application facilitated the decision to start a proof of concept. This took place at the DC in Sassenheim and was so positively received by everyone that it has since been decided to roll out Simacan across all DCs.
The retail company was looking for a solution that would allow it to digitise communication with stakeholders and allow drivers to do their work paperlessly with a user-friendly app. Zonderop: "We also have a long-cherished wish to be able to automatically inform shops of current arrival times. Shop staff no longer have to call and can work more efficiently, because they can see exactly when they have to be ready to unload. We want to roll out this feature as soon as possible at our DCs."
Making better use of capacity
"It works like a charm," Zonderop says, based on his first experiences in Sassenheim. "The planners have real-time insight into the status of trips and see right away which problems they need to solve. They can make much better use of capacity because they can see where vehicles are and which ones still have space and available time. Every stakeholder is aware of the expected arrival times at DCs and shops, while taking into account current traffic conditions. The quality of planning is also improving all the time because the realised times are automatically fed back from Simacan to the planning application."
There is no doubt that working with the Simacan platform will quickly pay off, according to Zonderop. Currently, drivers still receive paper order slips on which they record their hours and driven miles and which they return to the DC at the end of a trip. With Simacan and the included App2Track app, this whole process is made paperless. "Just to think about the amount of time saved because we won’t have to retype work orders any more… the reasoning for this business case is very evident."
About Detailresult Logistiek
Detailresult Logistics is a company that provides logistics services to independent supermarket chains. With seven DCs and their own transport company, Detailresult takes care of the daily supply for more than 250 supermarkets and liquor stores throughout the Netherlands.