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Simacan welcomes Jorn, Customer Success Manager

Wed | 26 Jan 2022 | News

Simacan welcomes Jorn, Customer Success Manager

Hi Jorn, welcome to Simacan! What will be your focus at Simacan, and what are you looking forward to?
Thanks, really cool to be part of the Simacan team! I will be working as a Customer Success Manager, where I will have the nice job to help customers be even more successful through optimal use of our platform. I love to engage others through my enthusiasm and I am very much looking forward to getting involved with our customers, to dive into their challenges with them and turn those into opportunities. 

Where did working life start for you?
I studied International Management, for which I stayed also in Scotland for a while. After that, I rather quickly got involved in IT, and I gained experience in account management and partner management. Regarding my passion to work with people, and the drive to contribute to a customer’s success, the job of Customer Success Manager seems to be the perfect match. To be able to do this through the intelligent and innovative SaaS platform that is Simacan, this feels like bull’s eye to me. 

You joined Simacan in a crazy time. We nevertheless hope you had a good start. How was your first impression of the company?
It feels like a warm blanket. Despite the odd circumstances, the clear onboarding schedule among others makes it easy to acquire the right knowledge needed to get to know better the organisation, the customers and the market. Moreover, it feels good to be part of an organisation where everything is aimed at customer satisfaction and keeping the service level top notch by continuous development.

Would you like to tell us something about yourself?
I am married with two small children. I like the enjoyable atmosphere of my cosy home, but I am also a football enthusiast, so you may regularly find me in the stadium of my favorite club as well. I like mountain biking and playing a game of squash. Thanks to my time in Scotland, I started enjoying whiskey and special beers. I also love spending time in the kitchen, mostly concocting a good stew. 


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