Welcome Rishi, Customer Support Engineer

Hi Rishi, welcome to Simacan! What will you be doing at Simacan and what are you looking forward to?
Thank you for the warm welcome! I have joined Simacan as a customer support engineer. It is my responsibility to deliver world-class customer service to customers where I will be working closely with different teams. I look forward to working as ONE team so that together we can deliver a top-notch customer experience and maintain high customer satisfaction standards.

What did you do before the Simacan adventure started?
Before I started at Simacan, I worked abroad, mainly in Ireland and China. My background is in customer service and I have worked for multinational and scaleup companies. Within these companies I have held various positions with my last role being that of relationship manager in China.

You started with us at a crazy time, but nevertheless, I hope you had a good start. How was your first impression of Simacan?
It was indeed a crazy time, especially with my recent move from China to the Netherlands. Fortunately, everything went well and especially the interview and onboarding process went smoothly. I have a positive impression of Simacan and everyone has been very nice to me since I came into contact with Simacan. 

Would you like to tell us something about yourself?
As you can see, I am international and adventurous. But it is good to be back home and I have settled down quite well. I love to travel and experience the local culture (although I am a bit picky about food, but I do my best here in Holland). In my spare time I try to be active by working out and hiking, and occasionally I play online video games with my friends.