The last mile in retail: from Achilles heel to success factor
Last mile in retail:
4 steps to optimising the final stage of urban distribution
Retail supply chains are intrinsically complicated, but the biggest problem is the last part of the journey, when the driver has to manoeuvre their vehicle through a busy city centre or residential area to reach their destination. It is this ‘last mile’ that is responsible for the most stress, the longest delays, the worst reputational damage and the highest costs. Retailers and carriers who want to make more profit are therefore well-advised to optimise the last mile, as it is where the biggest gains are to be made. In this white paper we show you which four steps can turn this particularly tricky and cost-intensive part of the distribution process into a success factor.