Simacan allows you to take the customer experience to the highest level by managing and meeting delivery expectations. You can receive automatic notifications if service levels are at risk and make real-time adjustments, keeping everyone informed simultaneously.
Simacan's benefits for home delivery:
- Keep track of your own trucks or a chartered fleet and make real-time adjustments to the planning or routes.
- Link to on-board computers, with last-mile guidance and automatic updates sent to drivers in the case of changes.
- Customers awaiting a home delivery are always updated about the estimated time of arrival (ETA).
It’s all about information
Simacan provides shippers with a bird’s-eye view of the whole delivery operation. The planning department sees everything and can make real-time adjustments to the planning.
The Simacan platform is linked to on-board computers, so whenever the planning or route is changed, details are automatically transmitted to the driver’s cabin. Furthermore, the driver is helped with last-mile guidance and safety warnings.
Customers receive automatic and real-time updates about their delivery on their mobile device via API. By keeping customers happy at all times – that’s how you win.
With Simacan bloomon improves the quality of its planning and is able to serve clients even more flexibly. In cooperation with App2Track, Simacan has digitised the entire delivery process of the inbound bouquet delivery and provided real-time insight.
"Already solved at least half of all off-time deliveries. That makes money and more importantly: happy customers."
Ahold Delhaize uses Simacan in their daily logistic operation. For a more efficient transport to Albert Heijn stores, Ahold Delhaize works together with their carriers. Customers who get their groceries delivered at home, are informed when they can expect their order with a text message based on real-time information.
"Ordering groceries online became easier. Customers know exactly what time they should be home and no longer have to wait for the delivery man."
Request a free demo
Discover the benefits of Simacan by using it. Request a free demo today!